Direct tv guide is not updating
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The technical problem began yesterday and is continuing this morning at a.m. The guide, which many subscribers use to tune to specific channels, is blank for a few dozen networks.
Another DIRECTV Now tweet suggested looking for the channel in the Search feature and then clicking on it when it came up. However, many subscribers seemed unaware of these features and posted angry comments on social media sites. ET last night during a new episode of The Walking Dead on AMC. DIRECTV Now suffered a similar guide outage a week ago, which also left subscribers uncertain how or unable to watch channels.
The subscriber posted a picture of her missing guide information, which you can see here. AMC doesn’t show any info and won’t let me watch,” tweeted Scott De Jong at p.m. The streaming service has also been riddled with numerous other technical problems since its launch on November 30.
UPDATE at pm ET on Monday: AT&T has yet to respond to our inquiry regarding whether it has resolved this issue.
Update #2: @DIRECTVNow Help , the service’s Twitter customer service team, said early Tuesday morning that the problem is continuing. “DIRECTV NOW is experiencing a guide outage and we’re currently working on a solution.
In some cases, live and on-demand content simply won’t play and will result in an error message (typically saying your show “had some trouble loading.