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In that same time, only 18 complaints have not been able to be satisfactorily resolved.As a comparison, Plenty Of Fish gets a big fat 'F' from the BBB for failure to respond to most of the complaints they've received.Although this is clearly laid out in the terms and conditions that every Zoosk members agrees to abide by when they get a paid membership, many member neglect to read the terms and conditions.
You want quality options when it comes to finding someone you can enjoy a night out-or the rest of your life-with, although, unlike e Harmony or Match.com, Zoosk doesn't promise you a soulmate.
So what can you expect to get from signing up with Zoosk?
Zoosk's policy on this matter is clear: "There are no cancellations on current subscriptions allowed during the entire subscription term." If you're thinking of signing up with Zoosk, think long and hard and definitely try out the free version before committing to a paid subscription. Another complaint that resurfaces again and again against Zoosk is that of recurring billing.
This is when at the end of one subscription period, they automatically renew your subscription and take a payment out of your bank account or credit card for the renewed subscription.
That's a question you should probably get the answers to before you sign up and definitely before you pay for a subscription.